Terms of service
Welcome to Ancient Levant. By accessing or using our website at www.AncientLevant.com, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services. If you do not agree with these terms, you may not access or use our website or services.
1. General Terms
1.1 Eligibility
By using our website, you affirm that you are at least 18 years old or have parental/guardian consent to use the site.
1.2 Changes to Terms
Ancient Levant reserves the right to update, modify, or replace these terms at any time without prior notice. Continued use of the site constitutes acceptance of any changes.
2. Products and Pricing
2.1 Authenticity
We ensure that all our products are accurately described and authentic to the best of our knowledge. Any historical or cultural information provided is based on our expertise and research but is not guaranteed to be exhaustive.
2.2 Pricing
Prices are subject to change without notice. We reserve the right to modify or discontinue a product at any time.
2.3 Product Availability
Due to the unique nature of our items, availability is limited. We cannot guarantee that an item listed on the website will remain available at all times.
3. Orders and Payments
3.1 Order Acceptance
We reserve the right to accept or reject any order for any reason, including but not limited to errors in pricing, product availability, or suspected fraudulent activity.
3.2 Payment
All payments must be made in full at the time of purchase. We accept major credit cards, debit cards, and other payment methods as specified on our website.
Exclusive Product Quote Policy
At AncientLevant.com, certain exclusive products are listed with a "Request a Quote" button. These items are not available for direct purchase and require prior discussion before a sale is finalized.
Policy Details:
- Quote Request Only: Products marked with "Request a Quote" are for inquiry purposes only, not for immediate purchase.
- No Binding Agreement: Submitting a quote request does not create a binding agreement to purchase. A sale is only finalized after both parties discuss and agree on the price.
- Price Agreement: A final price must be discussed and agreed upon before a transaction is completed.
- Order Confirmation: No order will be processed unless we have communicated with you and confirmed the details.
- No Automatic Checkout: Adding a quote-request product to your cart does not constitute a completed purchase.
If you have any questions or wish to inquire about a specific piece, please contact us at Support@AncientLevant.com before placing an order.
By requesting a quote, you acknowledge and agree to these terms.
4. Shipping and Delivery
At Ancient Levant, we take great care in delivering your precious antiquities securely and efficiently. Please review our shipping policy below for details on how we ensure a smooth shipping process for all orders.
Complimentary Shipping
We are pleased to offer complimentary shipping on all orders, regardless of destination. Your satisfaction is our priority, and we strive to provide a seamless experience from purchase to delivery.
Domestic Shipping (USA)
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Most pieces are shipped from the USA within 48 hours of placing your order.
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Expected delivery time is 3-5 business days from the date of shipment.
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All items are carefully packaged to ensure they arrive safely at your location.
Exclusive Pieces Shipped from Israel
For exclusive antiquities sourced directly from Israel:
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We will handle the application and processing of the required export license from the Israel Antiquities Authority.
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Once the official licenses are obtained, the item will be shipped promptly.
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The estimated time for shipping these pieces, including the licensing process, is approximately 3 weeks.
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We will keep you updated throughout the process, including confirmation when your piece has been shipped.
Tracking Information
Once your order is shipped, you will receive a tracking number via email to monitor its journey. Please note that delivery times may vary slightly due to external factors such as customs clearance or shipping carrier delays.
Commitment to Quality
At Ancient Levant, we are committed to preserving the integrity and authenticity of each piece throughout the shipping process. Every order is handled with the utmost care to ensure your treasure arrives in pristine condition.
Should you have any questions about your order or require further assistance, please contact us at Support@AncientLevant.com.
5. Returns and Refunds
Please refer to our Return and Refund Policy for detailed information.
6. Intellectual Property
All content on this website, including text, images, logos, and product descriptions, is the property of Ancient Levant and is protected by copyright laws. Unauthorized use of our intellectual property is strictly prohibited.
7. Limitation of Liability
Ancient Levant is not liable for any damages, including direct, indirect, incidental, or consequential damages, arising from the use of or inability to use our website or products.
8. Governing Law
These terms are governed by the laws of the State of California, without regard to its conflict of law principles. Any disputes shall be resolved exclusively in the courts of California.
9. Contact Information
If you have any questions about these terms, please contact us at:
Email: Support@AncientLevant.com
Website: www.AncientLevant.com
By using this website, you agree to these Terms of Service. Thank you for choosing Ancient Levant, where history comes alive.